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Sr. Operations Systems Analyst

Site Warehouse Management System (WMS) - Could serve as the WMS Super User for the site. - Understands the WMS database structure. - Performs advanced configuration of the WMS. - Designs, creates, and implements new screens for the WMS. - Trains individuals and small groups on WMS functionality. Business Analytics - Collects and analyzes systems and operational data. Provides recommendations to improve efficiency of operations. - Analyzes discrepancies and assists in the design of procedures to reduce/eliminate site impact. - Conducts feasibility analyses on processes and equipment; calculates cost/benefit, identifies business impacts, and proposes solutions. - Interfaces with the Operations Team to review operating procedures and maximize system efficiencies. - Possesses an expert knowledge of SQL. o Writes complex queries o Performs advanced functionality and query optimization - Possesses an expert knowledge of Microsoft Excel. o Uses advanced functionality (e.g. HLOOKUP, Pivot Tables, Arrays) o Writes advanced VBA - Identifies requirements, creates, runs, and manipulates site management and/or customer reports. - Identifies requirements, develops, and implements analytical tools that identify areas for improving service levels, reducing costs, and enhancing operations. Warehouse Activities - Fully comprehends warehouse activities and dependencies to design and implement warehouse processes and workflows. - Interfaces with the Operations Team to review operating procedures and maximize system efficiencies. - Contributes to, reviews, and edits the Cost Model. - Contributes to, reviews, and edits a warehouse layout with respect to the Cost Model and Customer Profile. Site Technical Support - Serves as site liaison for internal and external systems-related groups. - Troubleshoots and coordinates technical support for site operations and systems. - Serves as site lead for systems implementations and modifications. - Interfaces with the Customer to identify and resolve systems issues and maximize productivity. - Ability to develop and execute validation and ad-hoc testing needed for site/network level changes. Interpersonal Skills and Knowledge - Advises/assists managers in shaping direction. - Demonstrates a willingness to share skills, knowledge, and expertise. - Mentors Operations Systems Analysts. - Comfortable delivering presentations to small groups. - Establishes relationships with DHL Supply Chain functional teams and Sector-based systems resources. Performs other duties as assigned.
- Bachelor?s degree in business, transportation, logistics, or 5+ years of related experience. - One to four(1-4) years of transportation or logistics experience.- One to three (1-3) years of experience in a similar role. - Strong computer skills, with particular focus on spreadsheet, database, and word processing software. - Strong analytical skills.- Proficient at writing SQL queries.- Strong problem solving skills.- Working knowledge of logistics and/or transportation operations.- Ability to operate with little supervision.- Demonstrates ability to train others. - Ability to use the on-site WMS. - Strong organizational, time-management, and project management skills.- Ability to use site-specific technology and/or site reporting tools (e.g., Oracle, MYSQL, SQL Servers, web development languages)

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